To take advantage of our Buyback program, please follow the steps below:
1. Collect up your damaged displays for buy back - please try and save up more than 10 displays at a time before submitting a Buy back request. 2. Click on the Mobile HQ Buyback online form in your My Account section or use the form below. 3. Complete the form with all the relevant information. 4. Package all the displays safely into a box (please note, that although the glass is broken, we need to protect the LCD in shipping!) Write the Buy Back ID on the box - the Buy Back ID will be given to you after completing the form and will be included in your confirmation email. 5. If you requested one, wait to receive a con-note from Mobile HQ via email, once received, print out and stick to the box with the displays for Buy Back. If you do not receive an email with a con-note after requesting one within 24 hours, please contact us on sales@mobilehq.com.au or 1300 868 486. 6. Drop off at your nearest Australia Post outlet
T&C's *Mobile HQ reserves the right at its discretion to reject any or all displays sent back for Buy Back for any particular reason deemed necessary by Mobile HQ. * Any displays rejected can either be returned to the customer (with next order placed, or by itself, postage costs would apply), or disposed of by Mobile HQ free of charge. * Payments are only made upon inspection and acceptance by Mobile HQ Buy Back staff. * Mobile HQ reserves the right to decline the right to send a con-note depending on the quantity of displays being sent for Buy Back. * Mobile HQ only buys original displays with 100% working LCD and touch components.
